Privacy policy

Last Updated: October 23, 2026

At Beibuluo, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit beibuluo.com, place an order, contact us, or use our services.

Our online store is powered by Shopify.

1. Information We Collect

We may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Account information

  • Return and refund information

  • Customer service communications

  • Website and shopping activity

  • IP address, browser, and device information

Payment information is generally processed by Shopify and applicable payment providers. Beibuluo generally does not directly store complete payment card numbers.

2. How We Use Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide tracking information

  • Handle returns and refunds

  • Provide customer service

  • Prevent fraud

  • Protect our website

  • Improve our services

  • Send marketing communications where permitted

  • Comply with legal obligations

3. Sharing of Information

We may share necessary information with service providers including:

  • Shopify

  • Payment providers

  • Shipping and fulfillment providers

  • Customer support providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud prevention and security providers

We may also disclose information where required by applicable law.

Beibuluo does not sell personal information for money.

4. Cookies

Our website may use cookies and similar technologies for website functionality, checkout, security, analytics, personalization, and advertising.

Where required by law, consent may be requested before non-essential cookies are used.

5. Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Obtain a copy of certain information

  • Opt out of certain sales, sharing, or targeted advertising

  • Withdraw consent where applicable

EU and EEA customers may also have additional rights under applicable data protection laws.

To submit a privacy request, contact:

info@beibuluo.com

6. Data Retention and Security

We retain personal information only as reasonably necessary for order processing, customer service, fraud prevention, accounting, legal compliance, and related business purposes.

We use reasonable safeguards designed to protect personal information, but no online system can be guaranteed completely secure.

7. Children’s Privacy

Our website is intended for a general adult audience and is not directed to children under 13.

8. Changes

We may update this Privacy Policy from time to time. The Last Updated date will be revised when changes are made.

9. Contact Us

Business Name: Beibuluo
Website: beibuluo.com
Email: info@beibuluo.com
Phone: +1 645-244-1038
Address: 809 Esquire Ln, Saint Augustine, FL 32092, United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM ET
Sunday: Closed