Shipping policy
Last Updated: October 23, 2026
Thank you for shopping with Beibuluo.
Beibuluo ships to customers in the United States and selected European Union countries.
1. Free Standard Shipping
Beibuluo provides Free Standard Shipping on all orders to supported destinations.
There is no minimum purchase amount and no standard shipping fee.
2. Processing and Delivery Times
Orders are normally processed within:
Processing Time: 1–3 business days
After shipment:
Transit Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days
Delivery estimates apply to supported destinations in the United States and selected EU countries.
Delivery times are estimates and may occasionally be affected by carriers, weather, public holidays, customs procedures, or other circumstances outside our reasonable control.
3. Tracking
Once your order ships, you will normally receive tracking information.
Please allow approximately 24–72 hours for carrier tracking information to update.
For tracking assistance, contact:
4. Shipping Address
Customers are responsible for providing accurate shipping information.
If you discover an error after placing your order, contact us as soon as possible.
We cannot guarantee address changes after fulfillment has started.
5. Delayed or Lost Packages
If your package is significantly delayed or appears lost in transit, contact us with your order number and tracking information.
If a shipment is confirmed lost through no fault of the customer, we will provide an appropriate solution, which may include replacement or refund.
6. Damaged, Missing, or Incorrect Items
If an order arrives damaged, incomplete, or incorrect, contact:
Please provide your order number and clear photos or video where appropriate.
We will review the issue and provide an appropriate solution.
7. European Union Delivery
Selected EU destinations receive the same Free Standard Shipping.
Processing Time: 1–3 business days
Transit Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days
EU shipments may be subject to customs procedures or other applicable government requirements.
Nothing in this policy limits mandatory consumer rights available under applicable law.
8. Shipping Restrictions
Shipping availability depends on whether the destination is supported at checkout.
If we cannot ship an order to the address provided, we may contact you or cancel the affected order.
If payment has already been collected, an applicable refund will normally be issued to the original payment method.
9. Contact Us
Business Name: Beibuluo
Website: beibuluo.com
Email: info@beibuluo.com
Phone: +1 645-244-1038
Business & Contact Address:
809 Esquire Ln
Saint Augustine, FL 32092
United States
Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM ET (Eastern Time)
Sunday: Closed
We normally respond within 1–2 business days.
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